Check the control panel on the softener, put the unit in bypass mode and contact your service technician. The water softener could be constantly draining due to leaks. If there is an internal control leak, the technician replaces the pistons, seals or spacers. If you find or suspect leakage, put the unit into bypass mode at once and contact your service company. If the softener is in bypass mode, the system stops operating and the leak will stop temporarily.
If you reset the timer motor and the constant draining continues, the timer motor may be the culprit, either not working or jammed. It will require replacement. The device's control valve may be stuck in the backwash or brine phase. Repair this problem by replacing the spacers, seals or pistons. Water Softener Repair guides and support for water softening systems.
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Chosen Solution. This is normal. Was this answer helpful? These are the minerals that form white or gray scale in pipes, as a ring around your bath tub, and on dishes and pots if your water supply is "hard" or high in these minerals.
Salt in the brine tank red arrow in our photo is used to place a charge of salt molecules in the resin tank green arrow. During a regen cycle explained below under control of a timer or on some systems more advanced systems that actually monitor the mineral level in the water supply. Resin inside the water softener treatment tank green arrow in our photo contains salt molecules which are brought into contact with building water as it passes through the softener.
The "resin" is made of tiny plastic beads of zeolite which are coated with salt or potassium ions. Ions are molecules that have an electrical charge. In our sketch we show the pathway of the building water supply when the water softener is in service, delivering softened water to the building:.
During the normal service cycle the brine tank white plastic tank pointed to by red arrow in our photo is asleep. As hard water which is to be treated flows through the resin or treatment tank tan arrow entering the silver tank from the left and going down in our photo containing the salt-coated zeolite resin beads, salt molecules NaCl on the bead surface are "swapped" into the water displacing other mineral molecules that we're trying to remove from the water, such as Calcium Ca or CaCO 3 or Magnesium Mg that clog up pipes and create other problems.
The Ca or Mg ions stick to the resin beads where they have replaced the NaCL leaving those bad boys stuck onto the resin in the resin tank until the next water softener regeneration cycle. Some water softeners use potassium chloride KCl rather than salt - sodium chloride NaCl but the process of using KCl or NaCl to remove hard water minerals like calcium is otherwise the same.
Watch out : however different water softener settings will be required if you're using KCL. The resulting "conditioned water" or "soft water" blue arrow flowing up and into the building's water piping in our photo flows out of the treatment tank and into the building for use.
In sum, during that contact time as your building water passes through salty resin inside the treatment tank, the ion-exchange occurs to soften the water.
Because ultimately the resin in the treatment tank or water softener has given up its sodium and has been coated with hard water minerals in its place, periodically the water softener needs to recharge itself. This a step is controlled either manually by the homeowner or run automatically by a timer built into the water softener.
Watch out : it is only during the in-use or service cycle that soft water is being delivered to the building. When the water softener is processing the steps in its regeneration cycle, the control head valves will continue to provide water also to the building, but that water is not treated - it will be hard water. While some older water softeners have fewer and simpler steps, a modern water softener will typically take the following steps in a "regeneration cycle" to keep itself working:.
The first cycle in a water softener regeneration procedure is the "backwash cycle". Under control of the water softener timer and control head or during a manual regeneration cycle initiated by the user , water flows from the building water supply through the control head or control valve, down the center tube of the water softener, up through the water softener's resin , and out through the water softener drain.
This step removes sediment and debris from the water softener resin tank. By pushing water "backwards" through the water softener this step also loosens the resin beads so that it's easier for the flowing water to remove sediment or debris that may have entered with the incoming water supply.
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