Where is prefix 509

What is the new dialing procedure? This applies to all calls within your area code that are currently dialed with seven digits.

Who is affected? Why is the dialing change needed? The area codes listed above have a working prefix. Mandatory digit dialing for all local calls in these area codes must be implemented so that can be used as the new 3-digit number to reach the National Suicide Prevention and Mental Health Crisis Lifeline.

When did the dialing change begin? If you forget and dial just 7 digits, your call will still be completed. On and after this date, local calls dialed with only 7 digits may not be completed, and a recording may inform you that your call cannot be completed as dialed.

If you get this recording, you must hang up and dial again using the area code and the 7-digit number. What do you need to do? Some examples are: life safety systems and medical monitoring devices, PBXs, fax machines, Internet dial-up numbers, fire or burglar alarm systems, other security systems or gates, speed dialers, mobile or other wireless phone contact lists, call forwarding settings, voicemail services, and other similar functions.

Be sure to check your website, personal and business stationery, advertising materials, personal and business checks, contact information, your personal or pet ID tags, and other such items to ensure the area code is included. Will you be able to dial without a prefix from a multi-line telephone system? No, you still will need to dial a prefix first when dialing from a multi-line telephone system, where a prefix is required for example, dialing 9 first from a hotel or office building multi-line telephone system.

Yes, you can dial TALK to reach the Lifeline now wireless customers can dial now too. Is a new area code? Who may you contact with questions? For more information, please click the Chat with us button at the bottom right corner of this page to contact one of our representatives, or visit the FCC website at fcc.

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